0800 50 60 40Call Reviewer - Next Generation Call Recording

Next Generation Call Recording

Network Level Call Recording with Advanced InterfaceLong Term / Unlimited Managed Storage SolutionNo Capital Outlay / Pay-as-you-go Service
CALL REVIEWER
The leading network-level call recording solution

try call reviewer free VIEW DEMO!! Get a good look and feel for the Call Reviewer solution in less than a minute…
features FEATURESMultiple Login profilesUnique Call Tag FeaturePrint Call Scoring FormFull Call History /
Transaction Log
 

 

Call Reviewer is a network-level call recording solution from Performance Telecom, a leading UK provider of innovative call centre solutions

. Call reviewer is designed to support any size of business or contact centre environment. It can scale to meet the needs of thousands of agents and provides a fully managed, long term storage solution.

A highly advanced web-based interface enables authorised users to search, play, score and report on recorded calls. All recording data is safe and secure, with automated back up. With no capital outlay and a pay-as-you-go service, you only pay for what you use.

Wanting to enhance your customer focus? Have you considered customer satisfaction surveys

IVR surveys from inbound call handling specialists Performance Telecom provides a 24 hour, real time feedback channel, dedicated to doing just that!.

Advanced Web Based Interface

advanced search
Advanced Search
Including By Agent
play screen
Enhanced Play
and Scoring Screen
scoring screen
Detailed Scoring/
Comparison reports
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